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Residential Services

The Residential Team brings the PCL mission to life through the implementation of Individual Support Plans (ISP) and Person-Centered Plans for each person supported by PCL. Each team focuses on supporting each person in their home to become as self-reliant and interdependent as possible. We balance individual goals and dreams with the need to monitor and maintain each person's health and safety.

We currently support individuals throughout Polk, Marion, Benton, Josephine and Jackson Counties through the following Residential Supports:

24-Hour Services ~ People receiving 24-Hour Services receive comprehensive support and training that is designed to reflect their individual goals, needs, and desires. More often than not, people in this service model live with other people that have similar support needs. The Individual Support Plan (ISP) for a person in 24-hour services has state mandated time lines and forms. Additionally, there are specific administrative rules that direct how and what supports can be provided.

Supported Living Services ~ People receiving Supported Living Services (SLP) also receive personalized supports. However, the person is often more directive in choosing where and with whom they live. The degree to which supports are provided are based on the individual's preferences and needs as defined by the person and other significant others in their Individual Support Plan (ISP). Services include varying degrees of training and support which promote opportunities for individuals to live and participate independently within the community.

What is the Individual Support Plan (ISP)?

The ISP is the written details of the supports, activities, and resources required for the individual to achieve personal goals. The general welfare and personal preferences of the individual are the key considerations in the development of the plan.

The individual and their team are responsible for developing the individual plan of support. ISP teams are composed of people who care about and know the individual. The team may also ask specialists, consultants, or specific provider staff to contribute to the plan.

The ISP team is ultimately responsible for assessing and documenting each person’s:

  • Personal choices and preferences.
  • Significant health care, mental health or behavioral needs and related maintenance needs.
  • Safety and financial skills.

The ISP helps an individual and their team make clear links with an individual's goals and real life results, such as, “I want to get a job I enjoy, I want to live in a place of my choice, I want to see my family and friends, I want to learn how to manage my own money", etc.